SET 15 - Services and Hospitality Topics
Services and Hospitality Topics
What moves you?
The topics that energize and move you are essential guides. They drive your commitment.
SET 15: Services - Hospitality Topics
What do you want to pursue?
Engaging and helping other people is an essential part of you. You recognize that you can have a major impact in people’s lives. You want to interact, host and provide services to people.
Administrative Support Occupations
File Clerks
File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
Similar: Counter and Rental Clerks video; Court, Municipal, and License Clerks; Hotel, Motel, and Resort Desk Clerks; Human Resources Assistants; Information and Record Clerks; Judicial Law Clerks video; Office Clerks video; Office Machine Operators; Order Clerks; Production, Planning, and Expediting Clerks; Receptionists and Information Clerks; Reservation and Transportation Ticket Agents and Travel Clerks; Shipping, Receiving, and Inventory Clerks video; Weighers, Measurers, Checkers, and Samplers, Recordkeeping; Stockers and Order Fillers
Financial Clerks
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.
Similar: Accounts Clerks; Bill and Account Collectors video; Billing and Posting Clerks; Bookkeeping, Accounting, and Auditing Clerks video; Brokerage Clerks video; Credit Authorizers, Checkers, and Clerks video; Insurance Claims and Policy Processing Clerks video; Insurance underwriters video; Payroll and Timekeeping Clerks video; Procurement Clerks; Tellers video
Telephone Operators
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections.
Similar: Communications Equipment Operators; Switchboard Operators, Including Answering Service video
Business and Financial Occupations
Meeting, Convention, and Event Planners
Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.
Similar: Wedding Planners
Management Occupations
Fitness and Wellness Coordinators
Manage or coordinate fitness and wellness programs and services. Manage and train staff of wellness specialists, health educators, or fitness instructors.
Similar: Spa Managers
Food Service Managers
Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
Similar: Food Service Specialists; Franchise Owners
Gaming Managers
Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
Similar: Casino Manager; Entertainment and Recreation Managers; First-Line Supervisors of Gambling Services Workers; Gambling and Sports Book Writers and Runners; Gambling Cage Workers; Gambling Dealers; Gaming services workers video; Professional Gamblers
Lodging Managers
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Similar: Health Club Managers; Health Spa Managers
Property, Real Estate, and Community Association Managers
Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land.
Similar: Real estate developers
Personal Care and Service Occupations
Amusement and Recreation Attendants
Perform a variety of attending duties at amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate amusement concessions and rides.
Baggage Porters and Bellhops
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Bartenders
Mix and serve drinks to patrons, directly or through waitstaff.
Similar: Baristas
Chefs and Head Cooks
Direct and may participate in the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods. May plan and price menu items, order supplies, and keep records and accounts.
Concierges
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Similar: Lodging Managers video
First-Line Supervisors of Entertainment and Recreation Workers
Directly supervise and coordinate activities of entertainment and recreation related workers.
Similar: Camp Directors; Cruise Directors; Dating Matchmaker; Recreational Leaders
Hairdressers, Hairstylists, and Cosmetologists
Provide beauty services, such as cutting, coloring, and styling hair, and massaging and treating scalp. May shampoo hair, apply makeup, dress wigs, remove hair, and provide nail and skincare services.
Similar: Barbers; Manicurists and Pedicurists video; Shampooers
Hosts and Hostesses
Take orders and serve food and beverages to patrons at tables in dining establishment.
Similar: Sommeliers; Waiters and Waitresses video
Locker Room, Coatroom, and Dressing Room Attendants
Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.
Similar: Costume Attendants
Makeup Artists, Theatrical and Performance
Apply makeup to performers to reflect period, setting, and situation of their role.
Morticians, Undertakers, and Funeral Arrangers
Perform various tasks to arrange and direct individual funeral services, such as coordinating transportation of body to mortuary, interviewing family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites, and providing transportation for mourners.
Similar: Funeral Home Managers; Crematory Operators; Embalmers; Funeral Attendants
Residential Advisors
Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms.
Skincare Specialists
Provide skincare treatments to face and body to enhance an individual’s appearance. Includes electrologists and laser hair removal specialists.
Tour Guides
Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.
Similar: Bicycle Tour Guides; Ecotourism Guides
Physical and Social Science Occupations
Park Naturalists
Plan, develop, and conduct programs to inform public of historical, natural, and scientific features of national, state, or local park.
Similar: Outward bound guide
Production Occupations
Laundry and Dry-Cleaning Workers
Operate or tend washing or dry-cleaning machines to wash or dry-clean industrial or household articles, such as cloth garments, suede, leather, furs, blankets, draperies, linens, rugs, and carpets. Includes spotters and dyers of these articles.
Similar: Pressers, Textile, Garment, and Related Materials
Sales Occupations
Counter and Rental Clerks
Demonstrators and Product Promoters
Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
First-Line Supervisors of Retail Sales Workers
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Similar: First-Line Supervisors of Non-Retail Sales Workers; Retail Store Managers
Insurance Sales Agents
Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.
Real Estate Brokers and Sales Agents
Real estate brokers and sales agents help clients buy, sell, and rent properties.
Retail Salespersons
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
Similar: Cashiers; Door-to-Door Sales Workers, News and Street Vendors, and Related Workers; Parts Salespersons; Retail Store Owners
Sales Engineers
Sell business goods or services, the selling of which requires a technical background equivalent to a baccalaureate degree in engineering.
Similar: Executive Engineers; High-tech Salesperson
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.
Similar: Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel; Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products; Solar Sales Representatives and Assessors
Securities, Commodities, and Financial Services Sales Agents
Buy and sell securities or commodities in investment and trading firms, or provide financial services to businesses and individuals. May advise customers about stocks, bonds, mutual funds, commodities, and market conditions.
Telemarketers
Solicit donations or orders for goods or services over the telephone.
Travel Agents
Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients’ travel problems.
Transportation Occupations
Automotive and Watercraft Service Attendants
Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, refill antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.
Similar: Automotive Service Technicians and Mechanics video
Bus Drivers
Drive bus or motor coach, including regular route operations, charters, and private carriage. May assist passengers with baggage. May collect fares or tickets.
Similar: Bus Drivers, School video
Flight Attendants
Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.
Parking Attendants
Park vehicles or issue tickets for customers in a parking lot or garage. May park or tend vehicles in environments such as a car dealership or rental car facility. May collect fee.
Passenger Attendants
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
Similar: Passenger Service Representatives
Taxi Drivers and Chauffeurs
Drive a motor vehicle to transport passengers on an unplanned basis and charge a fare, usually based on a meter.
Conclusion: general preference according to the number of your selection: SET 15 Hospitality & Services.
Sources: From "O*NET OnLine" by the National Center for O*NET Development. Used under the CC BY 4.0 license. And, Bureau of Labor Statistics.
#Hospitality topics #Services#Hospitality #Services career #Provide services
Sources: From "O*NET OnLine" by the National Center for O*NET Development. Used under the CC BY 4.0 license. And, Bureau of Labor Statistics.