SET 15 - Services and Hospitality Topics

Services and Hospitality Topics

What moves you?

The topics that energize and move you are essential guides. They drive your commitment.

 SET 15: Services - Hospitality Topics

What do you want to pursue?

Engaging and helping other people is an essential part of you. You recognize that you can have a major impact in people’s lives. You want to interact, host and provide services to people

Administrative Support Occupations

File Clerks

File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.

File Clerks career, Administrative Support Occupations
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Similar: Counter and Rental Clerks video; Court, Municipal, and License Clerks; Hotel, Motel, and Resort Desk Clerks; Human Resources Assistants; Information and Record Clerks; Judicial Law Clerks video; Office Clerks video; Office Machine Operators; Order Clerks; Production, Planning, and Expediting Clerks; Receptionists and Information Clerks; Reservation and Transportation Ticket Agents and Travel Clerks; Shipping, Receiving, and Inventory Clerks video; Weighers, Measurers, Checkers, and Samplers, Recordkeeping; Stockers and Order Fillers

Financial Clerks

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.

Financial Clerks career, Administrative Support Occupations
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Similar: Accounts Clerks; Bill and Account Collectors video; Billing and Posting Clerks; Bookkeeping, Accounting, and Auditing Clerks video; Brokerage Clerks video; Credit Authorizers, Checkers, and Clerks video; Insurance Claims and Policy Processing Clerks video; Insurance underwriters video; Payroll and Timekeeping Clerks video; Procurement Clerks; Tellers video

Telephone Operators

Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections.

Telephone Operators Career, Administrative Support Occupations
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Similar: Communications Equipment Operators; Switchboard Operators, Including Answering Service video

Business and Financial Occupations

Meeting, Convention, and Event Planners

Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.

Meeting, Convention, and Event Planners Career, Meeting, Convention, and Event Planners Profession, Business and Financial Occupations
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Similar: Wedding Planners

Management Occupations

Fitness and Wellness Coordinators

Manage or coordinate fitness and wellness programs and services. Manage and train staff of wellness specialists, health educators, or fitness instructors.

Fitness and Wellness Coordinators career, Management Occupations
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Similar: Spa Managers

Food Service Managers

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Food Service Managers career, Management Occupations
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Similar: Food Service Specialists; Franchise Owners

Gaming Managers

Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.

Gambling Managers career, Management Occupations
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Similar: Casino Manager; Entertainment and Recreation Managers; First-Line Supervisors of Gambling Services Workers; Gambling and Sports Book Writers and Runners; Gambling Cage Workers; Gambling Dealers; Gaming services workers video; Professional Gamblers

Lodging Managers

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Lodging Managers career, Management Occupations
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Similar: Health Club Managers; Health Spa Managers

Property, Real Estate, and Community Association Managers

Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land.

Property, Real Estate, and Community Association Managers career, Management Occupations
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Similar: Real estate developers

Personal Care and Service Occupations

Amusement and Recreation Attendants

Perform a variety of attending duties at amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate amusement concessions and rides.

Amusement and Recreation Attendants career, Personal Care and Service Occupations
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Similar: First-Line Supervisors of Gambling Services Workers; Gambling and Sports Book Writers and Runners; Gambling Cage Workers; Gambling Dealers; Gaming services workers video; Recreation Workers video

Baggage Porters and Bellhops

Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

Baggage Porters and Bellhops career, Personal Care and Service Occupations
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Bartenders

Mix and serve drinks to patrons, directly or through waitstaff.

Bartenders career
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Similar: Baristas

Chefs and Head Cooks

Direct and may participate in the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods. May plan and price menu items, order supplies, and keep records and accounts.

Chefs and Head Cooks career, Food and serving occupations
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Similar: Bakers video; Cooks video, Dishwashers; First-Line Supervisors of Food Preparation and Serving Workers video; Food and beverage serving and related workers video; Food Preparation and Serving Related Workers video; Food Service Managers video; Pastry Chefs; Personal Chefs

Concierges

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

Concierges career, Personal Care and Service Occupations
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Similar: Lodging Managers video

First-Line Supervisors of Entertainment and Recreation Workers

Directly supervise and coordinate activities of entertainment and recreation related workers.

First-Line Supervisors of Entertainment and Recreation Workers career, Personal Care and Service Occupations
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Similar: Camp Directors; Cruise Directors; Dating Matchmaker; Recreational Leaders

Hairdressers, Hairstylists, and Cosmetologists

Provide beauty services, such as cutting, coloring, and styling hair, and massaging and treating scalp. May shampoo hair, apply makeup, dress wigs, remove hair, and provide nail and skincare services.

Hairdressers, Hairstylists, and Cosmetologists career, Personal Care and Service Occupations
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Similar: Barbers; Manicurists and Pedicurists video; Shampooers

Hosts and Hostesses

Take orders and serve food and beverages to patrons at tables in dining establishment.

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop career
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Similar: Sommeliers; Waiters and Waitresses video

Locker Room, Coatroom, and Dressing Room Attendants

Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

Locker Room, Coatroom, and Dressing Room Attendants career, Personal Care and Service Occupations
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Similar: Costume Attendants

Makeup Artists, Theatrical and Performance

Apply makeup to performers to reflect period, setting, and situation of their role.

Makeup Artists, Theatrical and Performance Career, Personal Care and Service Occupations
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Morticians, Undertakers, and Funeral Arrangers

Perform various tasks to arrange and direct individual funeral services, such as coordinating transportation of body to mortuary, interviewing family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites, and providing transportation for mourners.

Morticians, Undertakers, and Funeral Arrangers career, Personal Care and Service Occupations
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Similar: Funeral Home Managers; Crematory Operators; Embalmers; Funeral Attendants

Residential Advisors

Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms.

Residential Advisors career, Personal Care and Service Occupations
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Skincare Specialists

Provide skincare treatments to face and body to enhance an individual’s appearance. Includes electrologists and laser hair removal specialists.

Skincare Specialists Career, Personal Care and Service Occupations
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Tour Guides

Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.

Tour Guides Career, Personal Care and Service Occupations
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Similar: Bicycle Tour Guides; Ecotourism Guides

Physical and Social Science Occupations

Park Naturalists

Plan, develop, and conduct programs to inform public of historical, natural, and scientific features of national, state, or local park.

Park Naturalists Career, Physical and Social Science Occupations
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Similar: Outward bound guide

Production Occupations

Laundry and Dry-Cleaning Workers

Operate or tend washing or dry-cleaning machines to wash or dry-clean industrial or household articles, such as cloth garments, suede, leather, furs, blankets, draperies, linens, rugs, and carpets. Includes spotters and dyers of these articles.

Laundry and Dry-Cleaning Workers career, Production Occupations
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Similar: Pressers, Textile, Garment, and Related Materials

Sales Occupations

Counter and Rental Clerks

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Counter and Rental Clerks career, Sales Occupations
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Demonstrators and Product Promoters

Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.

Demonstrators and Product Promoters career, Sales Occupations
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First-Line Supervisors of Retail Sales Workers

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

First-Line Supervisors of Retail Sales Workers career, Sales Occupations
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Similar: First-Line Supervisors of Non-Retail Sales Workers; Retail Store Managers

Insurance Sales Agents

Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Insurance Sales Agents career, Sales Occupations
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Real Estate Brokers and Sales Agents

Real estate brokers and sales agents help clients buy, sell, and rent properties.

Real Estate Brokers and Sales Agents career, Sales Occupations
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Retail Salespersons

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Retail Salespersons career, Sales Occupations
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Similar: Cashiers; Door-to-Door Sales Workers, News and Street Vendors, and Related Workers; Parts Salespersons; Retail Store Owners

Sales Engineers

Sell business goods or services, the selling of which requires a technical background equivalent to a baccalaureate degree in engineering.

Sales Engineers career, Sales Occupations
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Similar: Executive Engineers; High-tech Salesperson

Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.

Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products career, Sales Occupations
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Similar: Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel; Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products; Solar Sales Representatives and Assessors

Securities, Commodities, and Financial Services Sales Agents

Buy and sell securities or commodities in investment and trading firms, or provide financial services to businesses and individuals. May advise customers about stocks, bonds, mutual funds, commodities, and market conditions.

Securities, Commodities, and Financial Services Sales Agents career, Sales Occupations
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Telemarketers

Solicit donations or orders for goods or services over the telephone.

Telemarketers career, Sales Occupations
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Travel Agents

Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients’ travel problems.

Travel Agents career, Sales Occupations
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Transportation Occupations

Automotive and Watercraft Service Attendants

Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, refill antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.

Automotive and Watercraft Service Attendants career, Transportation Occupations
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Similar: Automotive Service Technicians and Mechanics video

Bus Drivers

Drive bus or motor coach, including regular route operations, charters, and private carriage. May assist passengers with baggage. May collect fares or tickets.

Bus Drivers career, Transportation Occupations
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Similar: Bus Drivers, School video

Flight Attendants

Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

Flight Attendants career, Transportation Occupations
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Parking Attendants

Park vehicles or issue tickets for customers in a parking lot or garage. May park or tend vehicles in environments such as a car dealership or rental car facility. May collect fee.

Parking Attendants career, Transportation Occupations
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Passenger Attendants

Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

Passenger Attendants Career, Transportation Occupations
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Similar: Passenger Service Representatives

Taxi Drivers and Chauffeurs

Drive a motor vehicle to transport passengers on an unplanned basis and charge a fare, usually based on a meter.

Taxi Drivers and Chauffeurs career, Transportation Occupations
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Conclusion: general preference according to the number of your selection: SET 15 Hospitality & Services.

Sources: From "O*NET OnLine" by the National Center for O*NET Development. Used under the CC BY 4.0 license. And, Bureau of Labor Statistics.

#Hospitality topics #Services#Hospitality #Services career #Provide services

Sources: From "O*NET OnLine" by the National Center for O*NET Development. Used under the CC BY 4.0 license. And, Bureau of Labor Statistics.